A broken water heater can stop your daily routine cold literally. From missed warm showers to dishes piling up, even small issues can throw off your whole day.
At Smith Bros. Plumbing, we’ve helped hundreds of Northwest Arkansas homeowners get their hot water back quickly and without the stress. Based in Bella Vista, we’re your local, licensed pros who show up on time, explain the problem in plain language, and fix it right the first time.
From quick fixes to major repairs, we handle all kinds of water heater issues in Bentonville and across Northwest Arkansas, including:
Faulty heating elements that prevent proper water heating
Pilot light or ignition problems in gas units
Broken thermostats causing inconsistent temperatures
Sediment buildup reducing efficiency and hot water supply
Leaking tanks or water pooling around the unit
Rust or corrosion on internal parts or the tank itself
Pressure relief valve failures that can create safety hazards
Electrical or gas connection issues affecting performance
Whatever the problem, our licensed team will find it, fix it, and make sure your water heater is running safely and efficiently.
When your water heater stops working, you need a local team you can trust to get it back up and running fast. Here’s why homeowners in Bentonville call us first:
From quick heating element fixes to complex tankless repairs, we’ve handled it all. We find the issue fast, repair it right, and get your hot water flowing again so you can get back to normal.
We invest in professional-grade equipment and modern diagnostic tools, so whether it’s an electric, gas, or tankless unit, we can pinpoint the problem and make lasting repairs.
Your comfort matters to us. We take the time to explain everything, keep your space clean, and make sure you’re completely satisfied before we leave.
Hot water problems can’t wait. We leave space in our schedule for urgent calls, so you’re not left with cold showers for days.
Every repair is handled by a licensed, insured professional who follows strict safety and quality standards. You can trust us to take care of your home and your water heater the right way.
Call, email, or send a request through our website. Our friendly dispatcher, LeAnne, will gather the details and schedule a time that works for you.
A licensed plumber arrives on time, inspects your water heater, and explains the issue. You’ll get a clear, upfront quote with repair or replacement options.
Once you give the go-ahead, we start right away. We use quality parts, proven methods, and keep you updated throughout the repair.
When the job’s complete and you’re happy, we take payment, cards, checks, or financing through Housecall Pro. We follow up to make sure your water heater is working perfectly.
No matter what type of water heater you have, our licensed plumbers know how to service it. We work on:
Electric water heaters – from heating element replacements to thermostat repairs
Gas water heaters – natural gas or propane, including pilot light and burner issues
Tankless water heaters – descaling, component replacement, and flow issues
Hybrid and heat pump water heaters – troubleshooting electrical and heating performance issues
Standard hot water tanks – repair, maintenance, and efficiency improvements
Whether it’s a quick fix or a more involved repair, we’ll make sure your system is heating efficiently and reliably.
Getting your hot water back shouldn’t come with guesswork about the bill. At Smith Bros. Plumbing, we keep pricing simple, straightforward, and upfront so you can move forward with confidence. No hidden fees. No surprise charges.
Here’s what you can expect when you call us:
Flat Service Call
We’ll come out the same day when possible, inspect your water heater, and give you a full diagnosis. If you move forward with the repair, this fee goes toward your total.
Straightforward Quotes
After our inspection, we’ll give you a clear written quote. We’ll explain exactly what’s wrong, what it takes to fix it, and what it will cost, nothing more.
Flexible Payment Options
We accept cash, checks, credit cards, and offer financing for larger repairs so you don’t have to put off an urgent fix.
No Pressure, Just Honest Advice
We’ll never push a replacement if a repair makes more sense or vice versa. Our advice is always based on what’s best for you.
Quality Work That Lasts
We fix it right the first time, helping you avoid repeat problems, lower your energy costs, and enjoy peace of mind.
Our pricing reflects the care, skill, and professionalism we bring to every Bentonville water heater repair. If yours is acting up, give us a call and let’s get it working again.
Posted on Sandy LamerTrustindex verifies that the original source of the review is Google. Fast, friendly and professional service. Cleaned up and left us very satisfied . We recommend them for all your plumbing needs.Posted on Tiffany WheelerTrustindex verifies that the original source of the review is Google. Justin and Jared replaced the water line from the meter going into the house. They did an outstanding job and provided excellent customer service. They are highly knowledgeable, but also approachable and answered all my questions with easy to understand responses. They were both a pleasure to work with. I would recommend them to anyone needing service.Posted on Dawn WoodworthTrustindex verifies that the original source of the review is Google. Very pleased with the whole experience, I called this morning, he came at the time they said they would be here and were able to take care of everything on my list of issues! I will definitely call them again and tell my friends to use them too!!Posted on Nathan LeeTrustindex verifies that the original source of the review is Google. Jared at Smith Brothers was an absolute delight to work with. He arrived first thing Saturday morning and promptly resolved our issue. However, he also informed us that our hot water heater needed replacement. Despite this, he was not pushy or attempted to sell us anything significant. He gave us ample space to discuss the matter, and we ultimately decided to replace the hot water heater. He installed it the following week and was in and out in no time. Jared was exceptional, and if we encounter any other issues, we hope he is available again!Posted on Jenny AllenTrustindex verifies that the original source of the review is Google. Great Work and a Little Distraction 😅 Had a plumber from Smith Bros. Come by to fix a water valve for a fridge hookup. He was professional, efficient, and clearly knew what he was doing—top-notch service all around. That said…I have to admit I was a bit distracted . Between the chaos in the house and the fridge delivery happening, I wasn’t exactly at my best (hello, messy bun, no makeup ). But let’s just say the plumber who showed up was Very easy on the eyes and totally my type. If by some chance you’re reading this and remember the house with all the commotion —-thanks for the great work, and for making what could’ve been a stressful day oddly fun. You’re more than welcome to stop by again, reach out, or grab coffee sometime—your call 😉Posted on Steve CawoodTrustindex verifies that the original source of the review is Google. Elliott was friendly, efficient and fast! Will definitely use him for future needs!Posted on Hailey HallTrustindex verifies that the original source of the review is Google. Smith Bros. Plumbing was wonderful. They got me in the same day I called and had the job done within a short amount of time. Justin was great! I’d highly recommend this business.Posted on Tammy BomarTrustindex verifies that the original source of the review is Google. Service was completed very professional and fast. Justin was amazing and explained everything!Posted on Tammy BomarTrustindex verifies that the original source of the review is Google. Service was very quick and professional. Justin the plumber was very nice and explained everything to us!
When Heather called us, she needed her water heater fixed fast. Cold showers weren’t an option, and waiting days for service wasn’t either.
We arrived on time, explained what was going on, and answered every question. Within the hour, the repair was done, hot water was flowing again, and Heather could get back to her normal routine.
In her words: “Excellent customer service and very friendly!” That’s exactly the kind of experience we aim to deliver every time fast, friendly, and done right the first time.
Don’t let a broken water heater disrupt another day. Our licensed plumbers are ready to fix everything fast, friendly, and done right the first time.
📞 Call Now: 479-877-5803
📅 Schedule Service: aarynbsmith@gmail.com
Same-day service available in Bentonville and across Northwest Arkansas.
We leave room in our schedule every day for urgent jobs. In many cases, we can provide same-day service so you’re not without hot water for long.
Yes. Our licensed plumbers work on electric, gas, tankless, hybrid, and heat pump water heaters. No matter the type, we have the tools and experience to fix it.
If your unit is over 10 years old, leaking from the tank, or has repeated breakdowns, replacement may be more cost-effective. We’ll inspect your system and give you honest advice.
Yes. We service and repair tankless systems, including flushing out scale buildup, fixing flow problems, and replacing faulty parts.
Absolutely. We provide an upfront quote after diagnosing the issue. No hidden fees, no surprises, you only pay when the job is done and you’re satisfied.
Yes. If repair isn’t the best option, we can install a new unit and ensure it’s set up for reliable, efficient performance.
Yes. Problems like a worn anode rod or sediment buildup can cause rusty water or bad-tasting hot water. We inspect these parts during our water heater services to keep your water clean and safe.
Absolutely. If repairs aren’t cost-effective, we can recommend and install a new water heater that fits your home’s needs, budget, and daily life.
Strange noises often come from sediment buildup heating up and popping inside the tank. This is common in older units and can be resolved with professional drain cleaning and maintenance.
Yes. Whether it’s water heater repair, replacement, or other plumbing services, we always give you clear, upfront pricing before we start the job.